Your information is completely safe at tk444

1 Introduction & Purpose of This Policy

Welcome to the tk444 platform. Our privacy policy has been established to ensure the protection of your personal information. tk444 believes that every user's privacy is a fundamental right, and we treat that right with the highest importance.

This policy describes what types of information we collect, why we collect it, how it is used, and what rights you have over your information. By using our website or platform, you are considered to have agreed to the terms of this privacy policy.

tk444 always strives to be fully transparent about your information. If you have any questions about any part of this policy, please contact our support team.

2 What Information We Collect

2.1 Registration Information

When you create an account on the tk444 platform, we collect the following information:

• Full name and username
• Email address
• Mobile phone number
• Date of birth (for age verification — for users aged 21 and above only)
• Residential address

2.2 Identity Verification Information

To ensure the security of our platform and prevent fraudulent activity, we may request the following documents for identity verification:

• National ID card (NID) or a copy of your passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of payment method (screenshot of bKash, Nagad, or Rocket account)

2.3 Financial Transaction Information

When you make a deposit or withdrawal, we store the transaction date, amount, and related reference information for the payment method used (bKash, Nagad, Rocket). We never collect or store your mobile banking PIN or password.

2.4 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we keep the following information:

• Play history and betting patterns
• Win and loss records
• Time spent on the platform
• Your preferred game categories

2.5 Technical Information

While you use tk444, certain technical information is collected automatically, including IP address, device type, browser information, operating system, and session duration.

3 Purpose of Using Your Information

tk444 uses your information for the following legitimate purposes:

3.1 Service Delivery and Operation

We use your information to create and manage your account, process transactions, provide bonuses and promotions, and personalise your gaming experience.

3.2 Security and Fraud Prevention

We analyse information to maintain platform security, prevent unauthorised access, and detect fraudulent activity. We keep your data secure using SSL encryption technology.

3.3 Legal Obligations

We may retain information to comply with applicable laws and regulations, assist with investigations, and ensure compliance with regulatory authorities.

3.4 Customer Support

We use your information to resolve your enquiries or complaints, provide assistance via 24/7 live chat, and maintain a history of your issues.

3.5 Responsible Gaming

By monitoring gaming patterns, we can identify signs of problematic gaming behaviour and, where necessary, offer you support or suggest limits.

4 Sharing & Disclosure of Information

tk444 never sells your personal information to third parties. However, we may share your information in the following limited circumstances:

4.1 Service Providers

Trusted technology partners and payment processors (for processing transactions with bKash, Nagad, and Rocket) work with us to help operate our platform. These organisations only have access to the information necessary to provide their specific services, and they are contractually bound to follow our privacy standards.

4.2 Legal Authorities

We may provide information to legal authorities where required by a court order, a lawful request from an investigative body, or a legal obligation.

4.3 Business Transfers

In the event of a business merger or acquisition, your information may be transferred. You will be notified in advance in such situations, and the new operating entity will be required to follow this policy.

5 Cookies & Tracking Technologies

The tk444 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential cookies: Required for the core functionality of the website. Without them, the site will not work properly.
• Functional cookies: Used to remember your preferences and settings.
• Analytical cookies: Collect information to understand how users interact with the site and to help improve it.

You can control cookies through your browser settings. However, disabling cookies may affect certain features of the website.

6 Data Retention & Security

6.1 Data Retention Period

We retain your information for as long as your account is active. After an account is closed, some information may be retained for a defined period due to legal or regulatory requirements. Once the required period has passed, information is securely deleted or anonymised.

6.2 Security Measures

tk444 takes the following security measures to keep your information safe:

• All data transmissions are secured using SSL (Secure Socket Layer) encryption technology
• Data is stored using strong encryption methods
• Regular security monitoring to detect unauthorised access
• Strict data access controls for staff
• Regular security audits and vulnerability assessments

However, complete security cannot be guaranteed for data transmitted over the internet. We make every effort, but no method is 100% impenetrable.

7 Your Rights & Choices

You have the following rights over your personal information:

7.1 Right to Access

You can find out what information we hold about you at any time. Please contact our support team to make this request.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you can request that it be corrected. You can update many details yourself directly in your account settings.

7.3 Right to Erasure

In certain circumstances, you can request that your information be deleted. However, some information may need to be retained for a defined period due to legal obligations.

7.4 Right to Object to Processing

You can object to your information being processed for specific purposes, particularly for marketing communications. You can opt out of our marketing communications at any time.

7.5 Right to Data Portability

You can request your information in a structured, commonly used format.

To exercise any of the rights listed above, please contact our support team via live chat or by email at [email protected].

8 Protection of Minors

tk444 is for users aged 21 and above only. We do not knowingly collect information from minors. Age verification is an important step in our registration process.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information.

9 Third-Party Links & Services

Our platform may contain links to third-party websites. tk444 is not responsible for the privacy policies of those external sites. We recommend that you read the privacy policies of those sites.

Our payment providers — bKash, Nagad, and Rocket — operate under their own privacy policies. Please review their individual policies before using their services.

10 Policy Changes & Updates

tk444 may update this privacy policy from time to time. For any significant changes, we will notify you via your registered email or through a platform notification.

If you continue to use tk444 after a policy change, you will be considered to have agreed to the updated policy. We therefore recommend that you visit this page regularly.

The latest version of this privacy policy will always be available on this page, and the "Last updated" date will be shown at the top of the page.

11 International Data Transfers

tk444 may store or process your information on servers outside Bangladesh. In such cases, we ensure that your information is kept in accordance with the protection standards described in this policy.

For international data transfers, we ensure appropriate contractual safeguards are in place and that recipient organisations follow adequate data protection standards.

12 Responsible Gaming & Data Protection

tk444 places special importance on protecting your information in the context of responsible gaming. Your consent will be obtained before sharing information with any responsible gaming organisation — except in emergency situations or where required by law.

By analysing information related to your gaming behaviour, we can identify early signs of problems and have the opportunity to offer you support where needed. This analysis is done entirely for your wellbeing.

To learn more about responsible gaming, visit our Responsible Gaming page.